Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Due to hygiene and safety reasons, beauty and personal care products are not eligible for return if opened, used, or damaged after delivery.

To be eligible for a return, your item must be unused, unopened, and in its original packaging.

Refunds will be processed after inspection of the returned product.
Shipping charges are non-refundable.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit.

To start a return, you can contact us at support@milliana.shop.